Inside Job

Our Coaching Approach

Plan	Identify participant's goals Identify supervising manager's goals Understand business objectives and performance requirements Agree on performance measures and corporate measures to determine success Agree on coaching process, schedule, confidentiality issues and who is informed

Assess	Conduct structured interview with Coaching Client Study past performance reviews Review on-the-job and learning experiences already provided to the leader Study model of how the leader is rewarded and motivated Conduct stakeholder interviews (5 - 10) Conduct Individual assessments as appropriate (e.g. workplace, personality, 360)

Coach	Explore goals in depth Review together or provide feedback on assessment reports Provide reality check on self-perception vs.others Attend periodic meetings, provide Action Coaching Identify necessary changes in mental models, skills, and behavior Meet with coaching candidate for a duration of 6 - 18 months Build new behaviors and skills in the proper sequence Practice on-the-job behaviors and skills Offer new learning suggestions Network leader with other relevant individuals Follow-up on results at next coaching session

Measure	Conduct brief stakeholder interviews Track performance measures (where possible) Conduct 360 follow up (optional) Recommend organizational support to sustain new performance