- Clarify personal vision
- Align personal vision with the corporate culture
- Create something from nothing
- Commit to a path
- Continually share the story
- Engage the team
- Co-create the strategy
- Connect employees and customers to the vision
- Develop personal and business commitments
- Are you realizing your dream?
- Communicate for vision and possibilities
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- Authentically connect with others
- Emotional management
- Build sphere of influence
- Create an internal and external culture of trust and respect
- Connect people and teams together
- Coach and mentor
- Manage up, down and sideways
- Give back to others and the community
- Manage conflict and difficult relationships
- Promote love as the killer application
- Create an image and focus that matches your leadership level
- Are you developing solid relationships at multiple levels?
- Communicate for connecting and influencing
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- Develop the systems and infrastructure to ensure internal and external quality, and support the culture
- Build a team of care and competency
- Ensure the right people are in the right jobs for their talent, knowledge and personality.
- Focus on meaningful employee experiences
- Reinforce business ethics and a culture of integrity
- Be relentless in creating positive customer experiences
- Are you running the business?
- Communicate for grounding, governance and systems
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- Make commitments instead of goals
- Set high, but achievable goals
- Coach for performance
- Scope out results- oriented opportunities
- Develop courage to tell the truth and take the right risks
- Personal and organizational time management
- Develop meaningful measurements
- Hold people accountable for doing the right things
- Reward the results
- Are you and your people in action doing the right things?
- Communicate for action and accountability
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